This role will be responsible for providing provide pre- and post-sales technical advice and support about carbon products to its customers.
- Acts as liaison to coordinate information and service between the end user of tyres and the sales representatives
- Works with end users to inspect, maintain, or repair tyres
- Oversees and facilitates the delivery and installation of tyres
- Answers inquiries and questions from customers related to ongoing use of products, maintenance requirements, operations, and other related information.
- Travels to locations to inspect, service, and repair tyres .
- Performs other related duties as assigned.
- identifying and establishing new business
- organising sales visits
- giving demonstrations, training and presentations to help clients discover and understand us of product
- liaising with existing clients
- preparing tenders, proposals and quotations
- providing pre-sales and post-sales support
Education/ Experience
- Candidate must have a Bachelors Degree in engineering or related field.
- Proficient with Microsoft Office Suite or related software as required to prepare reports and logs.
- 3 years proven experience in Engineering related field.
- Thorough understanding of equipment, product, industry, and/or services provided to clients.
- Proficient with Microsoft Office Suite or related software as required to prepare reports and logs.
- Valid drivers license
Knowledge/ Skills
- Communication skills, including the ability to explain clearly, listen to the feedback of clients ? and relay this to colleagues
- The ability to negotiate with and influence others
- Teamworking skills
- Sales skills
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
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