? What if you had a chance to be a part of the world?s leading SaaS, Software, or Hardware solutions? ? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. ? Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. ? Excited? Let?s see what it takes  ? What you will do: ? Respond and resolve customer inquiries and issues via email, phone, or chat in a timely and professional manner ? Build positive and long-lasting relationships with customers ? Communicate and collaborate with external stakeholders such as hotels, booking platforms, and service partners ? Meet team KPIs ? Always be up-to-date with cutting-edge technology ? Securely work with customers? sensitive information ? Apply the latest and greatest customer happiness practices ? Communicate with developers and other departments of various IT companies.

? Excellent English skills (C1-C2 for both spoken and written) ? Minimum of 2 years in customer support ? Analytical and research skills ? Demonstrated ability to understand and empathize with customers? needs and concerns. ? Positive, responsible and proactive attitude ? Comfortable working in a fast-paced, ever-changing environment ? Strong ability to quickly learn and work with multiple software tools and platforms ? Proven capability to handle a high volume of customer inquiries and multitask without sacrificing quality ? Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps?download and 40 Mbps?upload)

? Flexible schedule ? Opportunity to work fully remote ? Inclusive international environment ? Compensation in USD ? Good bonuses for referring friends ? Paid intensive training and probation ? Work-life balance ? Responsive management interested in your growth and long-lasting cooperation